Returns & Exchanges
At Lemonwood Fiber Tools, we want you to be fully satisfied with your handcrafted tools, which is why we offer a 30-day return window for items in their original, unused condition. If your tool doesn't perfectly suit your crafting style, we are here to help with a smooth return or exchange process.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Authorization number.
Prepare Your Package
Securely pack your fiber tools in their original packaging, ensuring all components and protective padding are included to prevent damage during transit.
Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our workshop inspects the returned tool, we will issue a full refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing